Frequently Asked Questions (FAQs)
So you think you might be ready to hire a professional home organizer but you have a few questions first. Here are some of the common questions we get from prospective clients. Don't see your question here? Feel free to Contact Us for more information. Easy peasy!
How much do you charge for in-home organizing sessions?
How many organizers will come to my home?
EasyPeasy Living is a small operation with a single professional organizer at this time. But what we lack in numbers, we make up for in customization. Our nimble size enables us to build close, trusting relationships with each of our clients and to provide organizing services that are tailored to your unique needs. Jobs requiring an entire team of organizers are better suited to a larger organization.
i have small kids/work from home. how much do i need to participate in the organizing session?
Our goal is to design organizing systems that are tailored to your unique needs so that you will be better able to maintain them. This requires us to ask many, many questions about your specific preferences, requirements and habits. While we can usually accommodate a few minor interruptions, your undivided attention and participation throughout your session will yield the most satisfying results.
Can I hire you to organize someone else's home as a surprise?
While we admire your desire to help others by enlisting our services, it is against our policy to organize anyone's home without their prior consent, out of respect for their privacy. We understand that not everyone is comfortable inviting a stranger into their home and granting them access to personal belongings. Trust is an essential ingredient in all of our client relationships, and we would not want to risk undermining that for any reason. We suggest that you first discuss with your friend/relative whether our services might be helpful to them and then consider purchasing a gift certificate to help cover some of the cost. See more details on gift certificates below.
Do you offer gift certificates?
Yes! Gift certificates are an excellent way to help someone else get started on a road to more orderly living! BUT we strongly urge you to discuss your intentions with the recipient before purchasing. Gift certificates are non-refundable (though they are transferable to someone else in our service area). Not everyone is comfortable inviting a stranger into their home, even if it is to help them get organized. Better to make sure this is a gift they will appreciate first. Please email us to purchase a gift certificate.
I live outside your service area. Do you offer remote/virtual organizing sessions?
We currently do not offer formal remote organizing sessions, but are considering offering them in the future. Please email us if you are interested in receiving information on remote sessions if/when we decide to offer them in the future.
Do you offer any discounts?
Yes we do! We believe getting organized shouldn't break the bank. We offer a 10% military discount for those who qualify, as well as discounts for completing 20+ paid hours of organizing. We also offer heavily-discounted birthday sessions during your birth month and free hours for referrals that result in new clients. You'll find more details on all of our discount opportunities on our Rates & Services page.
what materials will i need to acquire before our session?
This varies depending on what type of help you need. If we need to overhaul your filing system, we recommend purchasing file folders, labels, hanging folders and file tabs. Make sure you save all receipts in case they are not needed. For other types of organizing, we suggest holding off on purchasing materials until we've identified your specific needs. However, it is helpful to have some empty boxes and/or bags on hand to hold unwanted items for donation/trash. We will likely use whatever small boxes/containers you may already have on hand for holding small items as we organize. Your recycling bin likely has some great temporary options!
how many sessions will i need?
Determining how long a project will take depends on a lot of factors: how big/disorganized the space is, what level of service you require, how quickly you make decisions, how focused you are during the session, etc. We recommend starting with one 3-hour session. Once we’ve worked together, we should be able to give you a very rough estimate of how many additional sessions will be needed, if any.
Why should I hire a professional organizer instead of just doing the work myself?
Clients hire us for a variety of reasons. Some require some accountability. Others need help deciding what to keep, what to let go, and what to do with their excess belongings. Still others are looking for fresh ideas or a little push to get started. Often, clients just need an extra pair of hands to make the job go faster. Whatever your specific needs, EasyPeasy Living is here to help. Visit our Rates & Services page to learn more about the various roles we play in helping you to organize your home and your life.
Are you going to force me to get rid of stuff?
Never! We are merely here to guide you in making wise and intentional decisions about your belongings. Our goal is to be as supportive and encouraging as possible throughout the entire process. All decisions are ultimately yours and yours alone.
will you help me sell my excess belongings?
EasyPeasy Living does not sell items, nor do we set up yard sales. However, we can often suggest places where you can sell or consign your items.
Will you haul away my junk or donations?
EasyPeasy Living is not a junk removal or donation pick-up service. While we often offer to drop off a small amount of donations as a courtesy to our clients at the conclusion of a session, this is technically outside the scope of services we provide. However, we can refer you to a number of charities who provide donation pick-up services in your area.
Do you design/install closet or garage organization systems?
EasyPeasy Living is not a design or installation service. However, we can make suggestions/recommendations for what basic features or elements to consider including in your design.
Do you work with hoarders?
EasyPeasy Living has experience working with a wide variety of clients facing an array of challenges, including hoarding. However, we are not a substitution for psychological care. True hoarding is a condition that often requires some level of clinical intervention to overcome. Many clients who call themselves "hoarders" are actually just pack-rats, but if you suspect you are truly a hoarder, we recommend first speaking to a mental health professional. While we are always happy to work with anyone, we believe long-term success will be best achieved once any underlying hoarding issues are addressed.
do you work with children?
Yes, EasyPeasy Living has worked with a number of children, both alongside their parents and alone. We do require an adult to be on-site and nearby at all times during any session that includes a minor.
what sets easypeasy living apart from other professional organizers?
EasyPeasy Living prides itself on the close relationships we develop with our clients. We know that it takes a lot of courage to welcome a stranger into your home and grant them access to your personal belongings. We're honored to be there and work hard to earn your trust. Offering positive reinforcement and empathetic support, we believe in emphasizing and celebrating each small victory in your battle against disorder. Rather than the one-size-fits-all approach of many other professional organizers, we provide each client with customized solutions and will always work at a pace that is comfortable for you, without pressure or judgment.
what forms of payment do you accept?
EasyPeasy Living accepts cash, checks, Venmo and PayPal. Payment is due at the end of each session.
What if I have to canel my appointment?
We understand that unexpected conflicts may arise but request 24 hours notice if you must reschedule your appointment; otherwise you may incur a cancellation fee. See our Policies page for more details.
what days/times do you offer for sessions?
Generally speaking, EasyPeasy Living offers sessions Monday through Thursday and Saturdays between 10:00AM and 4:00PM. Other times may be available upon request. Use our Scheduling Request Form to tell us what works best for you.
EasyPeasy Living values your trust and will never share your name or contact information with a third party without your expressed permission. If we use photos of your home on our website or in other marketing materials, it will only be with your prior consent and will never be associated publicly with your name or address.
What happens during a typical in-home organizing session?
During your 3-hour Standard Organizing Session we'll assess your needs, offer tips and expert organizing solutions, and determine the best approach to making your space more user-friendly and efficient. Depending on your needs, we will then roll up our sleeves and dive right into organizing and decluttering immediately while transferring our organizing skills and knowledge. We'll discuss what tools or products may help you maintain your new system and, if needed, schedule additional organizing sessions. It's always at your pace, without pressure or judgement. Once your space is organized, occasional maintenance check-ins can help keep you on track and organized. Schedule regular periodic sessions, or just call us whenever you need us again.
What Are your Current Policies/Precautions relating to Covid-19?
EasyPeasy Living is fully vaccinated and currently servicing homes with fully vaccinated adults and vaccine-eligible children. Masks and gloves will be worn upon request, but we do not require clients to wear them as long as they are fully vaccinated. For the protection of everyone, we ask that any client who exhibits Covid symptoms or has had a known exposure to someone who has tested positive cancel their session until/unless they have received a negative test. We commit to doing the same. Last-minute cancellation fees will be waived in this circumstance.